Complete Missing Documents in MOHRE | What to Check

If MOHRE asks you to complete missing documents, start with the full notice. Identify which document or detail it names before arranging translation, repeating attestation or changing an application. A missing-documents message alone does not tell you which of those actions is needed.

We provide document translation only. We do not provide attestation services. For official attestation or application requirements, contact the relevant authority.

Start with the notice and the application

Ask the employer or representative handling your application for the complete shortfall message and the name of the service being used. Keep a copy of the notice alongside the version of the document that was submitted.

For its Issuance of a New Work Permit — Overseas service, MOHRE says the establishment’s authorized signatory submits the application and shortfalls are reported to the establishment for completion. Use the instructions for your actual service if your application follows a different route.

Work through these questions with the person handling the application:

• Which document, page or field is named in the notice?
• Is it asking for a document, a translation, clearer information or a correction to the application?
• Does it specify a language, certification, authentication or a particular document version?
• Which file was submitted, and does it correspond to that request?
• Is a deadline or next action shown? If not, where should you obtain clarification?

If the message is vague, ask for clarification before paying for a new translation or document. Do not treat a general checklist as a diagnosis of your application.

Check the certificate language before ordering translation

Read the requested language literally. If your notice says that a degree certificate is required in English, check the language of the certificate actually submitted and ask whether an English translation is needed for that submission. Do not assume that ordering Arabic instead will answer an English-language request.

Likewise, an English-language request at one step does not establish what another receiving authority will require later. Confirm the document, target language and any certification requested for each submission. This guide does not prescribe a universal sequence of English translation followed by Arabic translation.

For a degree, use our degree certificate translation page once the translation requirement is clear. For a separately requested academic record, see transcript translation. For other certificates, see certificate translation.

If you already have a translation, compare it with the notice before ordering another one. Where the existing translation contains an error or missing text, raise that specific issue with its translator.

Compare names and document details

Place the submitted document, any translation and the passport side by side. Check name spellings, omitted names, dates and the qualification recorded. Then ask the employer to check the corresponding application details.

For example, flag a missing middle name or a different spelling of a family name. Give the translator the relevant reference spelling when requesting a translation, and point out any difference in the original document. A spelling difference is something to clarify; it is not, by itself, proof of why an application was returned.

A translator should not change the original qualification, add a name that is not supported by the document, or hide a difference between records. If the original record needs correction or an explanation, ask its issuer and the receiving authority how to address it.

Check document completeness and attestation separately

Open the file that was submitted. Check that it is the intended document and that its pages, text, seals and annotations are readable. If the request refers to an attachment or upload problem, follow the instructions displayed for that field. File conversion or compression does not establish that the underlying document meets the application requirements.

Keep these questions separate:

• Document: Is this the certificate, transcript, licence or other record the notice requests?
• Translation: Is translation requested, and into which language with what certification?
• Attestation: Has the receiving authority asked for a particular authentication or attestation?

For an attestation question, ask the relevant authority to confirm what applies to the document, its issuing country and the intended submission. Do not repeat an attestation solely because a stamp is old, or assume that one generic chain applies to every document. Confirm when translation should be arranged rather than treating translation and attestation as interchangeable fixes.

We do not offer attestation services or an attestation eligibility pre-check.

If the notice concerns the job, contract or professional licence

Ask the employer to check the job title and application details against the notice. Translation can express what a qualification or contract says; it cannot change the qualification or determine eligibility for a job category. Do not change a job title merely on the basis of this guide.

MOHRE’s overseas-permit service page lists academic-document requirements by skill level and professional licensing requirements for relevant occupations. Consult the actual service and competent professional authority instead of assuming every applicant needs the same degree, transcript, licence or verification package.

If translation of an employment agreement is specifically needed, see contract translation. Ask the employer or relevant authority about the required form and content of the agreement. Our translation service does not approve employment terms or manage the permit application.

Follow up on the correction

Send the requested document or correction to the person handling the application. Keep the notice, submitted version and any clarification together so you can identify what changed if there is a further query.

Use the official status or inquiry channel linked from the relevant MOHRE service to follow up, or ask the establishment handling the application to do so. Check any deadline in the actual notice. A translation delivery estimate is separate from an application processing or approval time.

If a technical error prevents submission, MOHRE’s technical-support page asks for supporting material such as the relevant screen or error message. Use that channel for the technical problem; an upload error alone is not a reason to purchase another translation.

Request translation when the requirement is clear

For a translation quote, send the document and tell us the source and target languages. If the authority has specified a translation or certification requirement, include that wording so the requested translation scope is clear.

View translation pricing or request document translation on WhatsApp. Contact MOHRE or the relevant authority for application decisions and attestation requirements. We do not guarantee approval or rejection prevention.